Last updated 29 August 2026
This policy explains when a payment made to MyAppKey.com can be refunded.
If you have paid and we have not yet delivered the licence, activation or invitation, you can cancel for a full refund. Write to support@myappkey.com with your reference number.
If we are unable to source what you paid for — the plan is withdrawn, the vendor declines, or availability changes — we refund you in full. This is the outcome we are responsible for, and there is no fee attached to it.
Digital licences, keys and workspace invitations cannot be returned once delivered and activated, so they are not refundable as a change of mind.
If what you received does not work as described — the key does not activate, the plan is not the tier agreed, access is revoked through no fault of yours — tell us within 7 days of delivery. We will first attempt to replace or repair the access, and refund you if we cannot.
Approved refunds are returned by the same method you paid with. The time it takes to appear depends on your payment provider.
Refund requests and questions: support@myappkey.com, or call +1 (800) 555-0199.